'The airline must give a choice between returning the money, rerouting the flight for the first closest opportunity or rerouting for the latest possible date that suits the passenger.
If she does not provide these options, the passenger must first try to negotiate with her. If he does not receive a satisfactory response, he may turn to the national law enforcement authority to seek his rights,” the spokesman noted.
De Kersmaker specified that the European Commission is not the institution responsible for passenger rights.
Three options for passengers with cancelled flights due to coronavirus
The passenger has three options if his flight is cancelled because of the coronavirus pandemic, European Commission spokesman Stefan de Kersmaker said, BNR reported.